MACL Gears Up for Peak Travel Season at Velana International Airport

Maldives Airports Company Limited (MACL) has begun preparations for the upcoming peak travel season, holding an internal meeting with senior management and department heads to ensure smooth and efficient operations during the busiest period of the year.

The meeting, held today at MACL headquarters, focused on identifying potential challenges faced by various departments, proposing effective solutions, and strengthening inter-departmental coordination to maintain uninterrupted airport services.

Opening the session, MACL’s Chief Commercial Officer (CCO) Mohamed Mihaad emphasized the importance of preparedness, calling the meeting “the most important one held at MACL.” He underscored that as a service provider, MACL must always anticipate demand and deliver excellence even under the most challenging circumstances.

Mihaad highlighted that all employees must strive to provide service that meets or exceeds customer expectations, noting that achieving this goal requires a shift in both mindset and operational approach. “All of the company’s resources, employees, and their attitudes must align with our mission to deliver top-tier service,” he said.

The cool season and the weeks surrounding the New Year traditionally mark the busiest travel period for Velana International Airport (VIA), with a sharp increase in tourist arrivals. During last year’s peak season, VIA handled 7,558 flights — a record that reflects the Maldives’ growing status as a premier global destination.

MACL has been implementing a range of measures in recent years to streamline passenger flow, enhance ground handling efficiency, and reduce congestion during peak hours. The company reaffirmed its commitment to maintaining high service standards and ensuring a seamless experience for travelers throughout the upcoming season.